Welcome to Einstein Bros. Bagels

"To Whom It May Concern, I’m writing to share my appreciation and recognition for the outstanding service I consistently receive at the Einstein Bros. Bagels location on McMullen Booth Road. This store has truly set the bar high when it comes to not only great food and drinks but also exceptional customer service and community spirit. First and foremost, I want to commend the manager, Manley, for his incredible leadership. Manley runs the store with a sense of pride, professionalism, and genuine care for both customers and his team. He strikes a perfect balance of being approachable and efficient, creating a positive environment where both staff and guests feel respected and valued. His strong presence, reliability, and calm demeanor even during the busiest rushes reflect a level of management that goes above and beyond the standard. It’s clear that his team works well under his guidance, and it’s no surprise why the location is so well-run. I’d also like to give special recognition to China and Zoe, who are absolute standouts every time I visit. China brings such warmth and positivity to every interaction. She remembers regular customers, makes everyone feel welcome, and never fails to serve with a smile. Her energy is contagious, and she always goes the extra mile to ensure orders are correct and customers are happy. She is a true customer service professional. Zoe, too, is an essential part of what makes this location feel special. She is efficient, kind, and composed no matter how busy the store gets. Her attention to detail and ability to multitask while staying upbeat make a real difference. She treats every customer like they matter and ensures the line keeps moving without sacrificing quality or courtesy. Between Manley’s outstanding leadership and the consistently excellent service from China, Zoe, and the rest of the staff, this Einstein Bros. Bagels has become a favorite stop of mine not just for the food, but for the people. They turn a quick breakfast run into something much more meaningful, and I always leave feeling better than when I arrived. Please extend my sincere thanks to Manley, China, Zoe, and the entire team at McMullen Booth Road. They deserve every bit of recognition for the amazing work they do each"

"Good overall. The cold brew wasn’t too watered down. I didn’t get a bagel or anything this time. Had a business meeting there. A lot of people in and out. There are only a few tables. The Internet seem to be pretty good. I’ll be back."